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Franciscan Health Crawfordsville

Crawfordsville, Indiana

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CWA - COORD PATIENT CARE
Position Summary:Responsible for the coordination of appointments and support services for departments/physicians. Interface with insurance companies and other payors on proir authorization and referral requests, abstract charts and assign CPT, ICD-9 and HCPCS codes for purposes of obtaining prior authorization. Assist billing personnel with preparation of denials and submitting appeals for payment. Assist in resolving patient problems, concerns and complaints; serve as patient advocate and liaison, interface with patients, families, staff and department/physicians. Ensure adherence to Hospitals and department policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age


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