Job SummaryProvides seamless pre-registration based on HIPAA guidelines prior to service for scheduled ambulatory appointments and hospital scheduled admissions. Completes insurance verification. Documents any out-of-pocket expenses and acquire any necessary referrals. Conducts outbound calls to patients to complete the pre-registration process which consists of utilizing the department scripting which includes patient identification, customer service, registration and explanation of benefits prior to date of service. Reviews insurance benefits with patient and attempts to collect copays, deductible, and coinsurance along with outstanding balance and pre-service payments to contribute to department point of service collections.Job DutiesThe expectation is that
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