JOB TITLE: Inventory Care Support Assistant

LOCATION: Geisinger Community Medical Center

DEPARTMENT: Patient Transportation

WORK SCHEDULE: Days

WORK TYPE: Full Time

JOB SUMMARY:

Performs many non-clinical tasks required to deliver care, including but not limited to, Inventory Control (parring, put-away), Linen Inventory Management and Distribution, Patient Care Equipment Cleaning and Distribution, and Patient Transport. Coordinates functions within base department or an assigned clinical area. Delivers high level of customer service to co-workers, patients and the clinical staff. Works in a self-directed manner to prioritize job functions.

Directly reports to the Care Support Services Coordinator and/or Logistics Supervisor.

Responsible for ensuring the very best patient/family experience by optimizing all customer interactions. Fosters a positive work environment through mutual support and cooperation and adheres to GHS and unit specific Service Standards. Performs duties to support the goals and objectives of the Geisinger System in its efforts to provide quality patient care and patient satisfaction.

COMPETENCIES AND SKILLS:

Demonstrates excellent customer service skills.

Demonstrates good interpersonal skills, which include courteous, tactful, respectful and non-aggressive behavior.

Demonstrates ability to multi-task, work independently and prioritize.

Demonstrates ability to work effectively in a team environment.

Demonstrates excellent organizational skills.

Demonstrates problem-solving skills and flexibility.

Demonstrates ability to read, perform arithmetic calculations, follow oral and written instructions, and communicate effectively orally and in writing.

Demonstrates proficiency in the English language.

Demonstrates good interpersonal skills, which include courteous, tactful, respectful and non-aggressive behavior.

Demonstrates basic computer skills, basic navigation in a Windows environment, use of passwords and security, and understands policy on Internet usage. Demonstrates ability to use or ability to learn how to use an internet browser, spreadsheet and word processing software. Demonstrates the ability to compose, send, and read emails, understands email functionality and conventions related to replying.

Demonstrates a reasonable comfort level with technology and associated devices.

Demonstrates and uses proper body mechanics when lifting and transferring items or patients.

EDUCATION AND/OR EXPERIENCE:

High School diploma or equivalent required. Minimum one-year inventory, clerical or patient transport experience preferred.

Minimum six months on the job to learn to identify medical and surgical supplies and equipment and become familiar with all duties required.

Successful completion of role orientation and competencies. Proficiency in areas of Inventory Control (parring, put-away), Linen Inventory Management and Distribution, Patient Care Equipment Cleaning and Distribution, and Patient Transport required within 12 months of hire. Continuing in-services and education programs required.

WORKING CONDITIONS/PHYSICAL DEMANDS:

Work is typically performed in a clinical environment.

Requires the ability to lift up to 70lbs. Lifting to waist level and above is required. Requires pushing and pulling of carts with weights ranging from 100lbs to 500lbs combined. Requires transferring patients from bed to wheelchair or litter. Requires lifting of equipment up to 20 pounds frequently and up to 50 pounds occasionally. Frequent stooping, reaching, bending, handling, talking, depth perception, and acuity in the daily performance of duties

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

GEISINGER-COMMUNITY MEDICAL CENTER (G-CMC), Scranton, Pa., is an acute care hospital licensed for 297 beds and houses the only Level II Trauma Center in Lackawanna County and Scranton’s only neurosurgery program and adult in-patient behavioral health unit. It is also home to comprehensive cardiovascular and orthopaedic services, as well as a broad range of other surgical and radiological services.

About Geisinger

One of the nation’s most innovative health services organizations, Geisinger serves more than 1.5 million patients in Pennsylvania and New Jersey. The system includes 13 hospital campuses, a nearly 600,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. A physician-led organization, with approximately 32,000 employees and more than 1,800 employed physicians, Geisinger leverages an estimated $12.7 billion positive annual impact on the Pennsylvania and New Jersey economies. Repeatedly recognized nationally for integration, quality and service, Geisinger has a long-standing commitment to patient care, medical education, research and community service. For more information, visit geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

** Does not qualify for J-1 waiver.  We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

*Domestic partner benefits not applicable at Geisinger Holy Spirit.